The balanced scorecard (BSC) is a strategy performance management tool - a semi-standard structured report, supported by design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. The critical characteri...
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http://en.wikipedia.org/wiki/Balanced_scorecard
A popular strategic management concept developed in the early 1990s by Drs. Robert Kaplan and David
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http://www.encyclo.co.uk/local/22403
A technique allowing a company to monitor and manage performance against defined objectives. Measurements might typically cover financial performance, customer value, internal business process, innovation performance and employee performance.
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https://www.encyclo.co.uk/local/20161
(ITIL Continual Service Improvement) (ITIL Service Transition) A snapshot that is used as a reference point. Many snapshots may be taken and recorded over time but only some will be used as baselines. For example:
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https://www.encyclo.co.uk/local/22879
A balanced scorecard is metric that measures a business? performance and is used to implement an organizational mission or strategy. In other words, it?s a system that analyzes how internal functions of a company influence or affect the overall performance of the company. By evaluating internal processes and measuring their results, management can ...
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https://www.myaccountingcourse.com/accounting-dictionary/accounting-diction
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